hey bajji Responsible Gaming
Keep yourself protected
Gaming is for fun — not to become a burden. hey bajji believes every player should know their limits and seek support when needed.
Betting and playing casino games is a form of entertainment for many. But this enjoyment stays healthy only when it is within a planned budget, treated as part of leisure, and approached with awareness. hey bajji always wants its users to play within their limits and never see gaming as a way to deal with financial pressure.
You must be at least 21 years old to open an account or place any kind of bet on this platform. Minors are strictly prohibited from creating or using an account. Age verification steps are taken in accordance with our Terms and Conditions, and hey bajji reserves the right to close any account where a violation is found.
Problem gambling is a real risk that can affect anyone's life — financially, mentally and in terms of family. That is why hey bajji provides several tools that let you control the scope of your own gaming.
If you feel that gaming is causing problems, our FAQ section has answers to many support-related questions. You can also contact us in Bangla via 24/7 live chat or email.
Tools for Setting Your Own Limits
Deposit Limit
Set a limit on how much you deposit per day, week or month. Once a limit is set it takes effect immediately; a request to increase the limit applies after a set waiting period.
Session Time Limit
Set a limit on how long you play in one sitting. When the set time is up, the platform will notify you and give you the option to log out automatically.
Temporary Break
Take a break from your account for a few days or weeks. No bets or deposits will be possible until the break period ends.
Self-Exclusion
If you want to remove yourself from the platform entirely for an extended period, apply for self-exclusion. Once active, the account cannot be reopened before the set period ends.
Activity Review
View your betting history, deposit and withdrawal records at any time. Understanding your own gaming patterns makes it easier to make informed decisions.
Direct Support
If you need help setting any limit or applying for self-exclusion, speak to us in Bangla via 24/7 live chat — quickly and confidentially.
Recognise the Warning Signs
If any of the following apply to you or someone close to you, consider seeking help.
Spending beyond budget
Spending more than the set budget, or placing more bets to recover losses.
Withdrawing from family or work
Spending less time with family, losing focus at work, or strain in social relationships.
Betting with borrowed money
Having difficulty covering daily needs, bills or debts, yet money is going towards bets.
Tendency to hide it
Feeling the need to hide gaming activity from family or friends, or to be untruthful about it.
Unable to stop
Wanting to stop but returning again and again, or being unable to follow through on plans to quit.
Stress and anxiety
Feeling excessive stress, hopelessness or anger after a loss, and finding it hard to return to normal life.
Where to Find Support
Asking for help takes courage. Support is available from any of the sources below.
hey bajji Support Team
Our 24/7 live chat and email support are available in both Bangla and English. Speak confidentially about setting limits, suspending your account or self-exclusion.
Family and close ones
Talk openly with your family. Support from those close to you is often the most effective first step. They are the ones closest to you when you need someone to listen.
Professional advice
Speak with a mental health professional or counsellor. Gambling addiction is a recognised condition and there are professional treatment methods available for it.
hey bajji's Commitments
21+ age verification: Age is verified at registration and again later if needed. Keeping minors off the platform is our priority.
Data privacy: Your personal information is kept secure in accordance with our Privacy Policy. It is never shared with third parties.
Proactive support: If unusual activity is noticed on an account, we will reach out ourselves and suggest setting limits.
Immediate protection: Self-exclusion requests and limit reductions are applied without any delay.
Bangla support: You can speak with our support team entirely in Bangla — 24/7, at any time.
Notice on Age Restrictions
The minimum age for casino or sports betting in Bangladesh is 21. You must confirm this age when creating an account on hey bajji. Registering with false information may result in account closure and forfeiture of any funds held.
If a minor in your household uses your device, make sure to log out after every session and keep your password private. Contact us if you need to activate PIN protection on your account.